Delivery and payment

The delivery of doors is carried out by the carrier company “Nova Poshta.” Orders from the Aplot.ua online store are shipped on Tuesdays. Delivery time ranges from one to three business days, depending on your region in Ukraine.

You can choose the most convenient delivery method for you:

• To a “Nova Poshta” warehouse in your city
• Courier delivery from the warehouse to your apartment at a convenient time – check the cost with our manager when placing your order.

If there are no “Nova Poshta” offices in your city, contact our manager. We will find a suitable delivery option for you.

If you also want to order door installation, inform the manager when placing your order. This option depends on your region and whether our installation team is available there.

All doors are packed in special branded packaging to protect them from damage, dust, and moisture during transportation.

When receiving your order, carefully inspect the purchase – make sure the packaging is intact and there are no defects. Check that all keys and hardware are included.

Please note that claims regarding appearance or completeness are accepted only at the time of delivery.

Payment

The payment scheme depends on the type of door you choose:

• For ready-made doors – 100% prepayment is required before shipment
• For custom-made doors – either 100% prepayment before production, or 70% before starting work and the remaining 30% three days before shipment. Our manager will contact you in advance to inform you about delivery dates and payment requirements.

Payment Methods

Door payment can be made by non-cash transfer in two ways:

• To a bank card via terminal or online payment systems. When placing the order, our manager will send you a form with the exact amount and the card number to transfer money to. This option is more advantageous because the bank fee is covered by the manufacturer.
• To a bank account (without VAT) – the manager will send your account details via email so you can pay through PrivatBank or OschadBank. Please note that in this case, the bank charges a commission according to its rates.
• "Payment in installments" via PrivatBank – up to 25 installments.

If you have any questions about delivery or payment, our managers are always ready to consult you by phone and clarify the details. We wish you a pleasant selection and successful shopping!